Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the services provided by Ollama Inc. (“Ollama,” “we,” “us,” or “our”), including our website, software, APIs, and related services (the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use our services.

2. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement and have not been previously suspended or removed from our services.

3. Account Registration

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at hello@ollama.com if you suspect unauthorized access.

4. Use of Services

You agree to use our services only for lawful purposes. You may not:

• Violate any applicable laws or regulations
• Infringe on the intellectual property or rights of others
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services to develop competing products
• Reverse engineer, decompile, or disassemble our software (except as permitted by law)
• Use automated means to access our services without permission

5. AI Services and Limitations

Our services include AI-powered features that generate outputs based on your inputs. You acknowledge and agree that:

• AI-generated outputs may be inaccurate, incomplete, or inappropriate
• You are solely responsible for reviewing and verifying outputs before use
• We do not guarantee the accuracy, reliability, or suitability of AI outputs
• You should not rely on AI outputs for critical decisions without independent verification

We do not use your inputs or outputs to train AI models.

6. Payment Terms

Certain features require a paid subscription. By subscribing, you agree and consent to the following:

• Payments are processed securely by Stripe
• Subscriptions automatically renew unless cancelled before the renewal date
• Prices may change with reasonable notice
• You are responsible for all applicable taxes

To cancel your subscription, visit your account settings or contact us.

7. Intellectual Property

Our property: Ollama and its licensors retain all rights, title, and interest in our Service, software, trademarks, and content. These Terms do not grant you any rights to use our branding without permission.

Your content: You retain ownership of content you create using our services. By using our services, you grant us a limited, non-exclusive license to process your content solely to provide the Service. We claim no ownership over your inputs or outputs.

8. DMCA/Copyright Policy

Ollama respects copyright law and requires its users do the same. We have a policy that includes the removal of any infringing material from the Service and for the termination, in appropriate circumstances, of users of our Service who are repeat infringers. If you believe that anything on our Service infringes a copyright or a trademark that you own or control, you may notify us by contacting our Copyright Agent at hello@ollama.com.

See 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Service is infringing, you may be liable to Ollama for certain costs and damages.

9. Third-Party Services

Our services may integrate with or link to third-party services. We are not responsible for third-party services, and your use of them may be subject to their terms and policies.

10. Termination

You may stop using our services at any time. We may suspend or terminate your access if you violate these Terms, engage in fraudulent or illegal activity, or for any other reason with notice. Upon termination, your right to use our services ceases immediately. Your data will be handled in accordance with our Privacy Policy. Provisions that by their nature should survive (such as ownership, disclaimers, and limitations of liability) will survive termination.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLLAMA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW OF THE APPLICABLE JURISDICTION, IN NO EVENT WILL OLLAMA’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND POLICIES OR FROM THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE AMOUNTS YOU HAVE PAID OR ARE PAYABLE BY YOU TO OLLAMA FOR USE OF THE SERVICE OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO OLLAMA, AS APPLICABLE.

13. Indemnification

You agree to indemnify, defend, and hold harmless Ollama and its officers, directors, employees, and agents from any claims, damages, losses, costs or expenses (including reasonable attorneys’ and accounting fees) arising from your use of our Service, your violation of these Terms, or your violation of any rights of a third party.

14. Dispute Resolution

Arbitration: Any dispute arising from these Terms or your use of our services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in San Francisco, California. Payment of all filing, administrative and arbitrator fees will be governed by the AAA Rules. With the exception of any of the provisions in these Terms, if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.

Class action waiver: You agree to resolve disputes individually and waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

16. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by updating the “Last updated” date and, for significant changes, by providing additional notice (such as email or in-app notification). Your continued use of our services after changes take effect constitutes acceptance of the revised Terms.

17. General

These Terms constitute the entire agreement between you and Ollama regarding our services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision does not constitute a waiver. The exercise of any remedies under these Terms will be without prejudice to its other remedies under these Terms. You may not assign these Terms without our consent.

18. Contact Us

If you have questions about these Terms, contact us at hello@ollama.com.